
If you are planning to apply for a visa to New Zealand or currently have an application in progress, it is important to take note of a temporary system shutdown scheduled for May 13.
Immigration New Zealand has announced that several of its online visa application portals and immigration services will be temporarily unavailable between 8:00 PM and 11:59 PM NZST on Wednesday due to a planned system upgrade. During this four-hour maintenance window, users will not be able to access or submit applications through the affected online platforms.
The downtime is part of a broader effort to upgrade New Zealand’s digital immigration infrastructure throughout 2026. Although the interruption is expected to last only a few hours, it could affect applicants who are in the middle of completing time-sensitive submissions related to study, work, travel, residency or investment visas.
A wide range of immigration services will be impacted during the scheduled outage. These include the NZeTA system, requests for personal information changes, student enrolment termination forms, Active Investor Plus Visa applications, work visa condition change requests and student visa variation applications.
The outage will also affect Parent Resident Visa Expressions of Interest, Skilled Migrant Category Resident Visa applications and related interim visa condition requests. In addition, services such as visa transfer requests, confirmation applications and breach reporting forms will also remain inaccessible during the maintenance period.
Applicants with urgent deadlines or pending submissions are advised to complete their work well before the scheduled shutdown begins at 8 PM NZST. The systems are expected to return to normal operations shortly after midnight.
Immigration New Zealand has clarified that the temporary outage will not impact applications that have already been submitted or visa decisions that are currently under processing.
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